Statutory Redressal
Grievance Redressal Mechanism
In accordance with Information Technology (Intermediary Guidelines) Rules
Birla Solutions is committed to providing a transparent, fair, and responsive academic environment for all participating students and users. If you have unresolved grievances regarding evaluation feedback, technical access, or data privacy, you may contact our designated Grievance Officer.
Designated Grievance Officer
Name: [GRIEVANCE OFFICER NAME]
Designation: Academic Operations & Grievance Lead
Address: [BUSINESS ADDRESS]
Email: birlasolutions.in@gmail.com (Attn: Grievance Redressal)
Redressal Timelines: Acknowledgment within 24–48 hours; resolution within 15 working days.
When submitting a grievance, please ensure to include your Student ID, Cohort Name, and any relevant submission links or screenshots to facilitate expedited review.